Awesome conversation with David on Vista's scaled specalist model. The split between GenAI for cost savings versus revenue generation is especially interesting because most firms dunno which to prioritize first. Vista's take that product enhancements and new revenue streams might actually unlock more value than operational efficiency gains feels counterintutive given how much hype is around automating back-office stuff. The middle market angle makes sense tho since those companies usually lack the infra to experiment with AI without real operational support.
Awesome conversation with David on Vista's scaled specalist model. The split between GenAI for cost savings versus revenue generation is especially interesting because most firms dunno which to prioritize first. Vista's take that product enhancements and new revenue streams might actually unlock more value than operational efficiency gains feels counterintutive given how much hype is around automating back-office stuff. The middle market angle makes sense tho since those companies usually lack the infra to experiment with AI without real operational support.